System update required to install After Effects

hello everyone

so, i got this laptop for my school work and for editing videos.

but for some reason adobe cloud keeps saying "you must update your system to download after effects"

my laptop has the latest vindows update, i firstly tried to download creative cloud on microsoft edge, and it didn't work, but then i switched to try install on google chrome, that didnt go as planned either.  i even tried to delete and reinstall adobe creative cloud, still no. should i try opera browser next? or is this issue something else intirely? someone please help me out here. because everytime i install creative cloud it says that after effects in ineligable for my device. im new so i dont know what im doing wrong

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