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Participant
April 8, 2025

Template Export: file_stream_device iostream stream error

  • April 8, 2025
  • 13 replies
  • 2272 views

I try to export a graphical template with essential graphics. New Project, I add just a color layer and add the scaling as a editable option.

 

When I hit export as template this appears: 

 

13 replies

Theresa Rostek
Community Manager
Community Manager
April 9, 2025

hi @franzj13859080 ,

Do you get the same error if you save the project? Can you share the AEP if you are able to save?

 

Thanks,

Theresa

Participant
April 13, 2025

 

JohnColombo17100380
Community Manager
Community Manager
April 14, 2025

Hi @Jude Lloyd_Binas1595,

Thank you for reporting this issue. We've had this reported by others as well, so I'll be merging your report into another thread related to this same issue.

 

Could you provide some additional details about your system and the steps you've taken:

  1. What is your OS version and hardware specs (CPU, RAM, etc)
  2. What version of After Effects are you currently using?
  3. Do you get this same error when you attempt to save the project? Can you share the AEP if you are able to save?
  4. Do you get this same error when trying to export the template while in Safe Mode?

 

Thank you for any additional information,

- John, After Effects Engineering Team

Participant
April 9, 2025

Hi Nishu, 

I use the 25.2 (Build 131) on a Windows 10. I am not able to export anything, cause the error appears right after clicking on "Template Export" in Essential Graphics.

nishu_kush
Community Manager
Community Manager
April 8, 2025

I'm sorry to hear that. What version of After Effects are you using? Are you on macOS or Windows? Are you able to export the MOGRT to a different location or to the Creative Cloud Libraries?

Let us know.


Thanks,
Nishu