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Mind Body32488348e1m5
Participant
April 4, 2025

Updated 25.2 now can't open any files.

  • April 4, 2025
  • 3 replies
  • 510 views

Everything is updated in Cloud. When I launch files I get this message

After effects error: the file you are attempting to open was created with after effects 25.1 (windows 64) and cannot be opened with this version. See adobe.com/aftereffects for information on upgrading your software

 

What gives here?

3 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
April 4, 2025

@Mind Body32488348e1m5 Yes, any of the AEP (After Effects Project) files that aren't able to be opened in 25.2.

M
Mind Body32488348e1m5Author
Participant
April 4, 2025

Thanks for responding. I've had to rollback to open files again. Are you asking for an .aep file?

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
April 4, 2025

Hi @Mind Body32488348e1m5,

Thank you for reporting this issue, you should be able to open any AEP created in 25.1 in the new 25.2 version. Would you be able to share a project with us that isn't opening in 25.2?

Thank you for any further info you can provide,

- John, After Effects Engineering Team  

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