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mitek269054189f0b
Participant
January 27, 2025

why does this appear on versions 24 and 25? every time I simply assign a 3D layer

  • January 27, 2025
  • 4 replies
  • 585 views

    4 replies

    R
    Community Expert
    Rick GerardCommunity Expert
    Community Expert
    January 28, 2025

    Ctrl/Cmnd + K will bring up the comp settings. Check the 3D renderer tab and ensure that Classic 3D is selected. Then, try making a layer 3D or adding a Light or Camera.

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    January 27, 2025

    @mitek269054189f0b Thank you for the video of the issue, it looks like After Effects is crashing when you enable the 3D switch on the layer. The answers to the questions in my previous message will help us investigate what is causing the crash.

     

    Cheers,

    - John, After Effects Engineering Team 

    M
    mitek269054189f0bAuthor
    Participant
    January 27, 2025

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    January 27, 2025

    Hi @mitek269054189f0b,

    Thanks for reporting this, it definitely isn't the intended behavior. Before you enable the 3D switch on a layer, could you share what the 3D renderer is set to in the Compostion Settings?

    Also, what is your hardware configuration OS version, and the specific version of After Effects?

     

    Thank you for any additional info,

    - John, After Effects Engineering Team 

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