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cepunktempunkt
cepunktempunkt
Participant
August 16, 2023

3D Object does not absorb light / is pitch black

  • August 16, 2023
  • 3 replies
  • 425 views

I have created a project in version 23.6. After updating to 24.0, the inserted 3D object (.glb) is no longer displayed correctly: it turns deep black. I assume this has something to do with the Mercury 3D renderer. Does anyone have the same problem?

 

Here you can see the comparison of before and after:

 

    3 replies

    Tom Olsen
    Community Manager
    Tom OlsenCommunity Manager
    Community Manager
    October 24, 2023

    I finally got a chance to test this scenario again. It is fixed in the latest Ae beta build.

      cepunktempunkt
      cepunktempunktAuthor
      Participant
      August 17, 2023

      Sure, you can find the .glb file here to download: https://sketchfab.com/3d-models/smartphone-380280333c9f4fb8a21a53d18f6789e6

        Tom Olsen
        Community Manager
        Tom OlsenCommunity Manager
        Community Manager
        August 16, 2023

        Is it possible for you to send us that .glb so that we can repro this issue? Thanks!

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