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cepunktempunkt
cepunktempunkt
Participant
Aug 16, 2023 2:07 PM UTC
Open for Voting

3D Object does not absorb light / is pitch black

I have created a project in version 23.6. After updating to 24.0, the inserted 3D object (.glb) is no longer displayed correctly: it turns deep black. I assume this has something to do with the Mercury 3D renderer. Does anyone have the same problem?

 

Here you can see the comparison of before and after:

 

    3 replies

    Tom Olsen
    Community Manager
    Tom OlsenCommunity Manager
    Community Manager
    Oct 24, 2023 6:03 PM UTC

    I finally got a chance to test this scenario again. It is fixed in the latest Ae beta build.

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      cepunktempunkt
      cepunktempunktAuthor
      Participant
      Aug 17, 2023 6:17 AM UTC

      Sure, you can find the .glb file here to download: https://sketchfab.com/3d-models/smartphone-380280333c9f4fb8a21a53d18f6789e6

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        Tom Olsen
        Community Manager
        Tom OlsenCommunity Manager
        Community Manager
        Aug 16, 2023 5:56 PM UTC

        Is it possible for you to send us that .glb so that we can repro this issue? Thanks!

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