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Mira81999
Mira81999
Participant
August 13, 2023

AE beta 24 version opening Error

  • August 13, 2023
  • 4 replies
  • 410 views

AE beta 24 version freezes the computer right after booting, I couldn't find any information as a result of my research, can anyone help with an idea please.

    This topic has been closed for replies.

    4 replies

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    August 15, 2023

    Thank you, @Mira81999! I've asked internally whether your system meets the (possibly new) system requirements for After Effects (Beta), which is currently version 24.0.

      Mira81999
      Mira81999Author
      Participant
      August 15, 2023

      Thank you in advance for your interest. I am sending you the system and hardware information in the attachment.

       

        JohnColombo17100380
        Community Manager
        JohnColombo17100380Community Manager
        Community Manager
        August 14, 2023

        Hi @Mira81999,

        Thank you for reporting this issue with the Beta. What are your system specifications and OS version? The Beta version does sometimes have different system requirements than the release versions, owing to compatibility work on the various components.

         

        Thank you for any further information you can provide, 

        - John, After Effects Engineering Team 

          Mira81999
          Mira81999Author
          Participant
          August 13, 2023

          There is no problem in the non-AE beta version, I can use it without any problems,

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