AE beta 24 version opening Error

4 replies
423 views
Translate

AE beta 24 version freezes the computer right after booting, I couldn't find any information as a result of my research, can anyone help with an idea please.

This topic is closed to new replies. Start a new post to keep the conversation going.

JohnColombo17100380

Community Manager

Thank you, @Mira81999! I've asked internally whether your system meets the (possibly new) system requirements for After Effects (Beta), which is currently version 24.0.

Translate

Mira81999Author

Participant

Thank you in advance for your interest. I am sending you the system and hardware information in the attachment.

Translate

JohnColombo17100380

Community Manager

Hi @Mira81999,

Thank you for reporting this issue with the Beta. What are your system specifications and OS version? The Beta version does sometimes have different system requirements than the release versions, owing to compatibility work on the various components.

Thank you for any further information you can provide,

- John, After Effects Engineering Team

Translate

Mira81999Author

Participant

There is no problem in the non-AE beta version, I can use it without any problems,

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.