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Mira81999
Participant
August 13, 2023

AE beta 24 version opening Error

  • August 13, 2023
  • 4 replies
  • 410 views

AE beta 24 version freezes the computer right after booting, I couldn't find any information as a result of my research, can anyone help with an idea please.

This topic has been closed for replies.

4 replies

JohnColombo17100380
Community Manager
Community Manager
August 15, 2023

Thank you, @Mira81999! I've asked internally whether your system meets the (possibly new) system requirements for After Effects (Beta), which is currently version 24.0.

Mira81999
Mira81999Author
Participant
August 15, 2023

Thank you in advance for your interest. I am sending you the system and hardware information in the attachment.

 

JohnColombo17100380
Community Manager
Community Manager
August 14, 2023

Hi @Mira81999,

Thank you for reporting this issue with the Beta. What are your system specifications and OS version? The Beta version does sometimes have different system requirements than the release versions, owing to compatibility work on the various components.

 

Thank you for any further information you can provide, 

- John, After Effects Engineering Team 

Mira81999
Mira81999Author
Participant
August 13, 2023

There is no problem in the non-AE beta version, I can use it without any problems,