Participant

AE BETA on Mac M1 KEEPS CRASHING AND I KEEP LOSING MY WORK

Forum|Forum|1 year ago
December 23, 2024
2 replies
355 views

I'm getting tired of this. I start a project and about 20 minutes in, the program crashes and I get some unknown error dialogue that won't go away no matter how much I click it.

I've lost countless hours of work at this point (Yes I know I should save more often) and i'm fed up with it. Never had this issue before with the regular AE.

I've set the allocated RAM to other programs to the lowest I have, cleared my disc cache several times, made sure I have space on my local drive and hard drive, etc.

This program is not good. Adobe fix this.

L

lucasvasconcelos

Participating Frequently

I have a problem with both the regular version 25 and the beta version 25. When importing a video file, I can use After for a few minutes and it simply crashes. I press command + s to save and it gets stuck at 99% and won't get out of it. I need to force close it and open it again. This didn't happen in After 24.

JohnColombo17100380

Community Manager

Hi @ivan angeloc50087329,

Thank you for reporting this issue in the Beta builds, sorry you are experiencing these errors.

We are aware of an issue on Mac where some resource-related errors would be shown repeatedly until After Effects (Beta) was closed, but it should be fixed in the latest 25.2.0.58 build that is currently available in the Creative Cloud app. Please install the latest After Effects (Beta) build and let us know if you continue to see the errors.

If you do continue to see the errors, please attach a screenshot of the error along with your full system specs.

Thank again for the reporting this issue,

- John, After Effects Engineering Team

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