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Participating Frequently
April 10, 2022

AE Crahsh when copy and past in open dialoge

  • April 10, 2022
  • 6 replies
  • 558 views

There is isssue whene I copy autosave aep from its folder and return to main folder to paste it AE crashes this isssu in version AE 2022 and 2022.4.0

6 replies

Participating Frequently
May 18, 2022

Hi @JohnColombo17100380 
Thank you for the replay, about your questions.

- I'm using windows 10 home.

- This is not a google drive folder. 

- yes it happnes befor I finishes my HS_TurboSave script.

Thanks 🙂

 

Participating Frequently
May 18, 2022

Thank you for the replay, about your questions.

- I'm using windows 10 home.

- This is not a google drive folder. 

- yes it happnes befor I finishes my HS_TurboSave script.

Thanks 🙂

JohnColombo17100380
Community Manager
Community Manager
May 18, 2022

Hi @Hossam Hassan Sakr,

Thanks very much for the video, that is extremely helpful. I wasn't able to reproduce the crash myself when attempting the same action with either a regular .aep or an auto-save, but I have a few more questions based on the screen recording:
- What version of Windows are you currently using?

- Does the crash occur if you copy/paste a project file that is not inside a Google Drive folder?

- Does the crash occur if you close the HS_TurboSave script?

 

Thanks again,

- John, After Effects Engineering Team 

Participating Frequently
May 17, 2022
Participating Frequently
May 17, 2022

this issue still happening and here is the record 

https://vimeo.com/710597522

JohnColombo17100380
Community Manager
Community Manager
April 20, 2022

Hi @Hossam Hassan Sakr,

Thank you for reporting this issue, and thanks for your patience in our response as well. Is this crash still occurring in the latest Beta build 22.5.0.1? Please let us know if you still experiencing this crash, and if so, a screen recording of the issue would be greatly appreciated.

 

Thanks again for reporting and for any further information,

- John, After Effects Engineering Team