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Known Participant
September 28, 2022

AEfx 2023 v23.1 BETA M1 fails to install because of Cinema4D

  • September 28, 2022
  • 2 replies
  • 205 views
I'm unable to install latest After Effects BETA v23.1 2023 BETA on my Macbook M1 MAX, here is the crash log

Exit Code: 183
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 2 error(s), 3 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobeAfterEffectsBetaBetaAllTrial_maxon-osx-arm64', version:23.1.0.17
FATAL: Error occurred in install of package (Name: AdobeAfterEffectsBetaBetaAllTrial_maxon-osx-arm64 Version: 23.1.0.17). Error code: '183'
ERROR: Inside LaunchProcess. Process does not exists at: /Library/Application Support/Adobe/Keyfiles/AfterEffectsBeta/Beta/CustomHooks/dvaPlistGen2016
ERROR: Inside LaunchProcess. Process does not exists at: /Library/Application Support/Adobe/Keyfiles/AfterEffectsBeta/Beta/CustomHooks/Maxon Cinema 4D Full Installer.app/Contents/MacOS/osx-arm64
WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/AfterEffectsBeta/Beta/CustomHooks/dvaPlistGen2016"
WARN: Warning (Code = 183) executing command RunProgramCommand
WARN: Unable to run program "/Library/Application Support/Adobe/Keyfiles/AfterEffectsBeta/Beta/CustomHooks/Maxon Cinema 4D Full Installer.app/Contents/MacOS/osx-arm64"
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2 replies

JohnColombo17100380
Community Manager
Community Manager
September 29, 2022

Hi @autokroma,

Thank you for reporting this issue. Please give this another try in the latest Beta build; a potential fix is in place for the issue and we would appreciate your feedback on whether this fix is working for users of the Beta.

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

autokromaAuthor
Known Participant
September 28, 2022
But v23.0 works, installs fine