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Z
Zorro Gamarnik
Inspiring
August 23, 2023

Aftereffects Beta Version 24 Build 38 Crashes

  • August 23, 2023
  • 4 replies
  • 292 views

  Model Name: MacBook Pro

  Model Identifier: MacBookPro18,3

  Model Number: Z15G001JEX/A

  Chip: Apple M1 Pro

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 16 GB

  System Firmware Version: 8422.141.2

  OS Loader Version: 8422.141.2

  Serial Number (system): NGY6GGYXL2

  Hardware UUID: 95252FC1-FB50-5D91-851F-A23F50C663FB

  Provisioning UDID: 00006000-000A39EE3A62801E

  Activation Lock Status: Enabled

 

Version 24 Build 38

 

Crashing like never before.

This topic has been closed for replies.

4 replies

Z
Zorro GamarnikAuthor
Inspiring
August 24, 2023
Hi,
My Mac OS is 13.5
The version of Rotobrash is the one that shiped with AE Beta latest version.

Thanks for looking into it.

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J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
August 23, 2023

What MacOS version are you running? 

Which version of Rotobrush are you using? 

When the crashes occur, do you get a crash dialog show up? If you do, please make sure to set your email address (to the one used in these forums) and submit the crash. That'll help me look up on our end what's going on.

    Z
    Zorro GamarnikAuthor
    Inspiring
    August 23, 2023

    When I tried to use rotobrash AE crashed almost immediately. I cold not restart AE at all. After two attempts I've decided to reinstall AE and still it would crash right at the opening.

    i went on and deleted preferences and then it did opened.

    Today it crashed again, while I was using Camera Tracker.

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      J
      Community Manager
      jenkmeister17177426Community Manager
      Jenkmeister
      August 23, 2023

      Can you describe when the crash is occuring? Any sort of details? We ran a test pass over x38 and did not see any "crashing like never before". 

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