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davidh94713061
Participant
October 12, 2022

Custom box mask makes AE crash.

  • October 12, 2022
  • 1 reply
  • 215 views

This new Beta update has introduced multiple bugs.  One being in creating a mask on a layer.  When i started creating and dragging the layer, it crashes.  Ugh.

    This topic has been closed for replies.

    1 reply

    TimKurkoski
    Community Manager
    TimKurkoskiCommunity Manager
    Community Manager
    October 12, 2022

    @davidh94713061 , thank you for reporting this issue.

     

    We need more information in order to investigate.

     

    What exact build of After Effects Beta are you using? Open About After Effects from the Help menu on Windows, or the After Effects (Beta) menu on Mac. As of today, the current build is v23.1.0.38.

     

    Mac or Windows? What version of the OS?

     

    When you drag to create the mask, what type of layer are you drawing it on? Solid, adjustment layer, shape, text, etc. If it is a footage layer, what type of footage is it? Does the crash occur on all types of layers or only specific layers? Are there any effects on the layers?

     

    Do you get the Adobe Crash Report dialog? If so, are you submitting it with your email address? We can look up these crash reports if so.

     

    If you're experiencing other problems, please post about them so we can investigate. Thanks.

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