Skip to main content
D
Davide Boscolo
Inspiring
August 18, 2023

I can't migrate my preferences...

  • August 18, 2023
  • 4 replies
  • 246 views

 

    4 replies

    D
    Davide BoscoloAuthor
    Inspiring
    August 22, 2023

    Oh! Got it, thank you.

    J
    Community Manager
    Jessica McMillanCommunity Manager
    Community Manager
    August 21, 2023

    @Davide Boscolo 

    Beta will migrate beta, and release will migrate release. You would have to have a previous beta install to migrate the settings, or manually copy from the release folder to the beta preference folder to pull them over. 

    All the best,
    Jessica

    Jessica McMillan - AE Engineering
    D
    Davide BoscoloAuthor
    Inspiring
    August 21, 2023

    I've just installed the Beta version and I wanted to migrate my preferences. The screenshot is AE Beta. 

    Also, if I try to synch and choose 'download', AE Beta doesn't respond, the mouse pointer becomes a spinner and I have to force quit the application.

    AE version 23.6
    AE Beta version 24.0

      J
      Community Manager
      jenkmeister17177426Community Manager
      August 18, 2023

      What previous versions of AE do you/have you had installed? Are you trying to do this for Beta builds or non-Beta AE versions?

        Firefly Community Gallery
        Adobe Firefly

        Remix with Firefly Community Gallery

        Thousands of free creations to fall in love with and remix in Firefly.

        Explore now
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices