Skip to main content
A
ahmed hamed elsaid
Inspiring
February 20, 2025

UI Lag

  • February 20, 2025
  • 11 replies
  • 1328 views

Hello😊
the new UI for after effects has problems when I try to move a layer, moving the time indicator(head) in the time line, even the guids from the ruler.
If there is any info you want me to previde, I am here
Thank you.

    11 replies

    Show previous replies
    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    February 20, 2025

    Hi @ahmed hamed elsaid,

    Thank you for reporting this issue. We have been investigating similar reports from others using After Effects 25.x (both release and Beta), but we've been unable to reproduce this lag in-house thus far.
    Would you be able to provide your system specs? 

    • Windows version
    • CPU
    • RAM (memory)
    • GPU
    • GPU memory
    • GPU driver version

     

    Additionally, could you share an application log? Follow these steps to create one:

    1. Select "Enable Logging" in the Help menu
    2. Quit and relaunch AE (as prompted)
    3. Create a comp, move a layer, move the Current Time Indicator, and move a guide in the comp.
    4. Quit After Effects.
    5. Go to C:\Users\<yourUserName>\AppData\Roaming\Adobe\After Effects\<version>\logs
    6. Share the After Effects Log.txt file as a link (Dropbox, Google Drive, etc), ideally via DM in the forums since it will contain file paths.

     

    Thank you again for reporting this and assisting with our investigation,

    - John, After Effects Engineering Team 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices