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Ayla
Participant
Jul 14, 2026 4:42 AM UTC
Open for Voting

Adobe Bridge 16.0.5.19 on Windows 11 fails to display HEIC files when the parent folder name contains accented characters (e.g. "Fotografía"). Renaming it to "Fotografia" fixes the issue. Photoshop, Lightroom and Explorer work correctly.

100% reproducible

    1 reply

    Community Manager
    pankajg6675616Community Manager
    Community Manager
    Aug 14, 2026 10:34 AM UTC

    Hi ​@Ayla,

    The fix for the issue is available in the latest build 16.0.6.9.
    We’d greatly appreciate it if you could give it a try and share your feedback with us.

    Regards,
    Bridge Team

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