Bug Reports

Hi guys, question: Why does Adobe Bridge from version 2025 not show thumbnails/previews for the MP4 (maybe other rich media files with video content)? It was so a handy/useful function, and it really works well. I didn´t change anything in the production chain, taking video the same way as I did before, and it stops working and displays just an annoying icon of the player instead. I tried to clean up the cache (Purge cache for selection) as well as to reinstall HEVC codecs in Windows, but nothing helped. Is there any reason why this stops working? Thank you very much for the answer. Have a nice day 🙂Configuration: PC / Windows 10 fully updated / Adobe CC 2025 all apps / GPU Nvidia - drivers updated as well.

Bridge在使用空格键预览图片的时候，总是会出现卡顿和频闪的状况，屏幕经常出现如下图展示的样子 运行不流畅，给人一种感觉是占用了大量的内存空间，一个看图以及文件管理理软件，我觉得不应该出现这种不流畅的状态，希望能给予些许改善我的电脑配置是MacBook Pro M2 MAX1TB硬盘64GB内存

Dear Adobe commmunity,I use Bridge to go through my pictures before importing a select few into Lightroom when I've gone through the SD card. I have done this same exact process for years without any trouble.Today, I had multiple SD cards to go through, and the first one went as smooth as always. After ejecting the first card and inserting another (same type of card from the same brand), I opened Bridge back up, and everything seemed fine. I had a sip of my drink and prepared to go through the ~2300 images I had in front of me. It's a lot, but I have gone through double that amount without any trouble. I came to picture number 10, and wanted to label it as "Select" (the red group) as I always do this for the images I want to bring with me through the process.I used to be able to just click the number 6, and it would work fine. About half a year or so ago, I had to start holding control while clicking 6 to label it. I thought this was frustrating, but didn't think too much of it, as it

Once I starting using a CFexpress Type-B card after a Nikon D850 Firmware update, I've noticed that when I upload new files via Bridge, not all of the files are being read.As an example, I shot 32 images this morning, but when I began uploading via Bridge, it read only 22.I have my Bridge programed to open up the Photo Downloader when I begin the process.But, when I open Photo Downloader first, then Bridge, all of the files I shot are correctly read. Has anyone else have/had this problem? Is there anything that can be done to sort this out?

!--startfragment>In Adobe Bridge 2026 tritt ein reproduzierbarer Fehler auf:Wenn das Filter-Fenster als frei schwebendes Panel auf einen zweiten Monitor verschoben wird, kann es nach einem Neustart von Bridge nicht mehr angedockt werden. Das Panel bleibt dauerhaft frei schwebend, und die Docking-Zonen erscheinen nicht mehr.!--endfragment>

Hello, I have observed this problem for years now in every Bridge release and it is getting worse. When Bridge generates thumbnail previews for EXR files generated by 3ds Max, the images appear darkened as if they are using the lowest quality preview settings. I have tried using the default preview settings and every combination available, but they all now produce the same bad looking thumbnails. In the previous releases before 2025 version, the workaround was to simply toggle the preview settings between default and something else and then back. That caused Bridge to correctly produce thumbnail previews afterwards for that Bridge session. Upon restarting Bridge, you would have to perform that ritual again. But now in the 2025 version, no changing of the settings corrects this. The only way to see a proper preview is to right click each thumbnail individually and select the purge cache for selection menu option. That will fix the preview for that one thumbnail only. If you select all t

All export processes in Bridge work fine. Small PSDs to jpg , in the same or another folder, with or without resizing.But I have some big (1.5 Go) PSD files. When I try to export it to jpg, the job is done (the jpg is well created) but the process never end ==> I have to cancel the process (wth confirmation).At this time, if i want to close Bridge, that says a process is currently on going… Only solution is to CRASH bridge manually.Thanks for your helpEric from France

I’m working on a folder in bridge.  I create a folder elsewhere - or worse *bridge creates the folder*, but it will not update the folder view to show the folder. Its been like this since I got a. macbook ~2 years ago. I don't understand how this is possible.  Unless there is something glaringly obvious I’m not doing?   I make an export to the same folder creating “jpeg” subfolder. Nothing I do will make the jpeg folder appear.  In order to do that I have to navigate to it in finder, and open a file from there.  This is in bridge 16, but it's been the same for 2 years.  I’m on sonoma 14.4

For a very long time (probably over a year), Br has been freezing when switching Workspaces, changing their view from Light Table to Folders, etc. Then only killing it in Task Manager helps. Sometimes it simply shuts down for no reason. Furthermore, indexing thumbnails takes a very long time, and sometimes they don't display at all for larger files. Purging all local cache files helps for a while, but the problem returns quite quickly. Br can also freeze the entire computer upon startup, and only a manual restart is the solution. Task Manager shows two Br processes, one of which persists even after closing it—it also needs to be killed manually. I don't have a GPU in the processor - Xeon W-2255, NVIDIA Quadro RTX 5000 and 128 GB of RAM, so it's probably not a hardware incompatibility issue. It's strange that the same problem has persisted for so long and nothing has been fixed.

When I zoom a Webp image downloaded from Adobe Community from full screen to 100% size in Bridge, it appears small.I can zoom to 100% when viewing it in Windows Photos. Win11Brdge16.0.2 

I uses last official version of BR.This problem is there since a long time.NOW I have NEW informations for developpent team.This happens when you change the keyboard shortcuts for notes and labels.Bridge crashing when you go into “Preferences” (I use keywords a lot for my photos) isn't always immediate. Sometimes it takes a while before it happens.But it only happens when I've changed the keyboard shortcuts (personally, I prefer using only the numeric keypad, without having to press <CTRL> as well, as is the default).Best Regards.DI DIO  Claudio

​​​​​​See the two pictures - the numbers next to each item doesn’t change after I pick one to filter.​ 

Issue: Fullscreen preview is just blackBridge Version: 15.0.3.525Operating System: Windows 11, 24H2Steps to reproduce: Nvidia 2080ti + Nvidia 4090 for rendering4K LG Screen SSCR2Nvidia Studio driver 572.83Choose any image, press Spacebar: The Fullscreen Preview is just black (Also presentation and the comparison tool)Actual result: Black screenExpected result: Fullscreen preview of selected imageHere is a screenrecording:https://youtu.be/HbMRHF0DKis

I'm on Windows 11 and all Adobe prodcuts are up to date and Windows.  When I open Bridge or Photoshop and try to do any editing and save or rename I get a "permissions needed" error message.  None of the edits or adjustments to the files save.  This only started 2 weeks ago.   The exact message is  "This file cannot be renamed 'fence'  because you do not have permissions or the file is in use."  

Hello.   I just updated Bridge to 2026 - running Mac OS 14.7.   Prior to the update, I was able to drag a folder of images from Finder to my Bridge icon in the taskbar and it would open that folder. This no longer works.   This old process was super efficient. Now to open something, I need to double click through MANY folders within Bridge to get to what I need.  

Using Bridge (16.0.0.63) and I can no longer send files to (25.6 Build98) Adobe Media Encoder (Tools/Media Encoder/Add to Encoder Queue). Adobe Encoder launches but no files show up in the queue. 

This bug too has been around for some time.  Each time Bridge has an update I hope that it's been addressed but alas, not so. Selecting files in a folder (say, I select all the .NEF files but not the .JPG files) and then drag-and-dropping those selected files to another folder (say I want to move .NEF files into their own directory) moves those files PLUS it moves other random files as well. Scenario:  Folder 1 has a mix of NEF and JPG files.  I select only the NEF files, and move them by drag-and-dropping them into a newly created "NEF" folder.  Bridge will move the selected NEF files, but it will also move random JPG files from the origninal folder, even though those files were not selected. This happens every single time.  It is a major pain in the butt.  Adobe, can you please address.  Thank you.

This bug has been around for as long as I can remember.  I just feel like this needs to be addressed.  Deleting images from a given folder in Bridge, and then Undoing the action (Command+Z) restores the deleted files, PLUS, it restores others, previously deleted from other folders, and restores them into your present folder.  It creates a huge mess.  Adobe, please kindly address.

Subdivision in staples is lost after names are changed in batch, as well with stapled foto's (double blue line) as after funfolding out all staples

Before updating to 16.0.0.63, on a Window computer, I could batch rename my paired files (.NEF and .JPG).  Now the program assigns each its own number rather than the same number for the paired files.  I have to batch rename the NEF files and then repeat the process for the JPG .  

Links in Illustrator .ai files are not surfaced in Bridge like they are for .indd and .psd files. It seems Illustrator link support is missing or broken. I would like to be able to see in Bridge that an .ai file has links and then be able to use the "Show Linked Files" Bridge context menu item. Illustrator links are stored in the "Manifest Reference File Path" metadata, while InDesign and Photoshop use this key: "Ingredients File Path" Perhaps Bridge could read both keys when Showing Linked FIles. 

Bridge (version 16) was working normlly as of this morning. Later, when lauched there were no windows and  most of the items on the menus were greyed out. I tried emptyig the cache, reinstalling the program, etc to no avail. Eveb the "About Bridge" window doesn't appear. Other apps are fine., including Photoshop. This is on a MacBook Pro M5 with Tahoe installed.

just upgraded and now bridge is no longer working with photoshop. both are update. system has been restarted.  who needs a workflow when you are paying hundreds of dollars a year for apps that work inconsistently! unbelieveable how far your products are slipping. 

In Adobe Bridge in a folder with about 20 documents. AKA images. When I select more than two, Adobe Bridge is frozen beyond use. If I wait about a minute it does come back, but then when I try to drag any of the files to move them or try to do anything with the menus Frozen again.

Hello, I'm running 16.0.0.63. When I move a file in or out of a folder, the file path displayed at top changes. The path being shown is the most recent search I did in another Content Tab. To get the correct path displayed, I need to click on any image, preview it in full screen and after closing that, the displayed path is correct.This error existed also in the previous version of Bridge.