Skip to main content
Participant
Aug 28, 2025 6:36 AM UTC
Open for Voting

Adobe Bridge 2025 doesn´t show thumbnails for MP4 (video) files anymore? Why??

Hi guys, question: Why does Adobe Bridge from version 2025 not show thumbnails/previews for the MP4 (maybe other rich media files with video content)? It was so a handy/useful function, and it really works well. I didn´t change anything in the production chain, taking video the same way as I did before, and it stops working and displays just an annoying icon of the player instead. I tried to clean up the cache (Purge cache for selection) as well as to reinstall HEVC codecs in Windows, but nothing helped. Is there any reason why this stops working? Thank you very much for the answer. Have a nice day 🙂

Configuration: PC / Windows 10 fully updated / Adobe CC 2025 all apps / GPU Nvidia - drivers updated as well.

4 replies

Participating Frequently
Sep 1, 2026 9:51 AM UTC

use Faststone, it actually works with video.
https://www.faststone.org/
Hit enter, f or the click the mouse wheel to get fullscreen preview. Such a shame that i pay adobe and they cant even get this working. I feel like it’s been broken for years now, no update, just silence!

Translate
Participating Frequently
Sep 1, 2026 5:56 AM UTC

this problem sucks, pls fix adobe!

Translate
Bumbar14
Participant
Feb 18, 2026 10:23 PM UTC

Same here. Did you manage to get it working?

Translate
Participant
Aug 30, 2025 7:36 AM UTC

Hi guys, is anybody from Adobe corp. here, some admin etc.? Just askin... Some clever add 🙂

Translate