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Known Participant
April 15, 2025

Bridge 2025 Hangs When Starting

  • April 15, 2025
  • 2 replies
  • 444 views

When I start Bridge it takes at least 30 seconds before anything appears in the program - all of the side panels and main content panel are totally empty. When I click anywhere on the program during this time, the title bar changes to "Bridge (Not Responding)" and the cursor just spins - clicking anywhere again just turns the display light grey and produces a pop-up with 2 options - "close the program" or "wait for program to respond".

 

This occurs whether Bridge opens in a totally empty folder or one containing over 500 RAW photos.

 

My first thought was that the Bridge cache was either full or exceeded the allocated size, but compacting the cache, purging 100% previews in cache and purging all local cache files doesn't affect this behaviour.

 

When Bridge is starting, the Windows Task Manager shows Bridge using 0% cpu, no disk activity, and program not responding.

I always keep Bridge up to date, so has affected previous versions during the past 2-3 months but has now become annoying.

 

I have Adobe Bridge version 15.0.4.534 and Windows 10 22H2, Ryzen 7 cpu, 32Gb RAM and plenty of free disk space.


Any suggestions to fix this welcomed, apart from the nuclear option of deleting and reinstalling all of my Adobe programs.

Thanks

 

2 replies

Participant
August 13, 2025

I don't think a fresh install will help - I've been having the exact same issue with a new AMD build.  The i7 I was running before had no problems.  The only difference is Bridge might run for a couple hours and then just quit responding, and then the symptoms are exactly the same.  I still have a few days to bring this stuff back for refund or exchange - but otherwise this computer is flawless.  I even went down to the 2024 version, thought it was fixed, then it happened a couple hour later.  Has anyone figured it out??

Participating Frequently
May 11, 2025

I have the same issue, every time I try to open Bridge it says not responding, I end task in Task manager , sometimes have to do this twice, before Bridge opens. I've cleared cache etc. I use Folders so don't want to disable.