Bridge loches but not windows, menus grayed out.

Hi @Ed Merrin,

Thank you for sharing the details.

Could you please confirm if you’re using a multiple-monitor setup?

Could you please try the following steps:

1. Restart your system
2. Adjust your display resolution settings
3. Launch Bridge

Let us know if the issue persists after trying these steps.

Thanks,

Bridge Team

Hi @Ed Merrin,

Thank you for sharing the details.

To help us investigate the issue, could you please share a screen recording of the issue at sharewithbr@adobe.com?

Thanks,

Bridge Team

Hi,

Thanks for your response.

I did as you suggested, with the same results. The menu bar appears but no windows. If I select anything on the menus the menu bar dims out and all of the menus turn grey. I often have to force quit to leave Bridge. If I launch Photoshop and select Browse in Bridge the same thing happens - menu bar but no windows, and any attempt to select anything dims out the bar. That includes just clicking on “About Bridge.”

I tried holding down shift/option/command and selecting all three items on the resulting menu to no avail. I can’t do anything about presets or the cache because the menu doesn’t operate. I tried uninstalling and reinstalling with a fresh copy of Bridge without success. All of this happened suddenly yesterday; it had been working fine until then.

I noticed in my application folder that the folders for several older versions of Bridge are still there. Is there a possibility of a conflict? If I delete them (or maybe move to a different out of the way folder) would like be useful?

Thanks for your help. I’ve been using Bridge for over 20 years so this is a bit perplexing. I have all these files that I can’t get to! I’ve even considered trying Lightroom as a replacement, since I have that in my subscription.

An additional piece of information - Most of my image files are on an external drive. That may or may not be of any help to know.

Ed Merrin

Hi @Ed Merrin,

Thank you for your feedback.

Could you please try launching Bridge from Finder > Applications > Adobe Bridge 2026 > Adobe Bridge 2026 and let us know if this resolves the issue?

Thanks,
Bridge Team

Sorry about the typos.