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Known Participant
September 3, 2025

Bridge v15 Hangs When Starting

  • September 3, 2025
  • 2 replies
  • 126 views

Bridge v15 hangs for approx. 30 seconds each time it starts, whether or not the current folder contains any files or is empty. If I click on Bridge during this time, the display turns grey and I the title bar displays a "not responding" caption - further clicks cause a Windows dialog to open with options to wait for the program to respond or terminate the program.


This used to be a problem early this year but one of the spring 2025 updates cured this, until it restarted after an August 2025 update, but now it occurs every time the program starts.

 

I have purged all 100% previews in cache and also purged all local cache files, but this makes no difference to the delay when Bridge starts. It doesn't make any difference whether the current folder is on an internal SSD or not - I don't use Bridge with any external drives.

 

My PC is running the current version of Windows 11 with the latest updates and a Ryzen 7 cpu, 32Gb RAM and plenty of free disk space. All of my Adobe programs are also up to date and my Bridge is version 15.11.729.

 

Suggestions to fix this are welcomed.

 

2 replies

1MickMickAuthor
Known Participant
September 8, 2025

It's very quiet in the Adobe community - does this mean that none of the experts have come across this issue before, or is this one of those unsolvable problems that get ignored?

Participant
September 3, 2025

I am also having this issue with a new AMD build.  I went as far as replacing SSD and doing a clean Windows 11 install.  It can be quite intermittent, but very annoying.  Processor is a Ryzen 7 9700X, along with a Gigabyte B650 Aorus Elite AX ICE, and 32 GB of G.Skill DDR5-6000 memory, and a PNY RTX-5060.   I also have a Ryzen 7 7840HS laptop that handles Bridge with no problem.  I've done everything I can find on the internet with no help.  I'm ready to move on to something else if this isn't remedied soon.