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September 16, 2025

Camera Data > Date Time Original is off by -12 hours

  • September 16, 2025
  • 2 replies
  • 3 views
Software: Bridge 13.0.2.636; MacOS 12.6.2.
Imports from iPhone SE, iOS 15.7.2 (most recent iOS it can run), are showing a creation time 12 hours earlier than their creation time. If I try to add 12 hours using Edit Capture Time, it adds 24 hours to the incorrect time.
Imports from iPad, iOS 16.2, show accurate creation times for screenshots but have the same problem with photos as the iPhone.
All date/times are showing accurately in the Mac's Finder and on iPhone and iPad.

      2 replies

      N
      Adobe Employee
      Navkamal Rakra
      Adobe Employee
      September 16, 2025
      Hi Pat,

      Could you please update if the issue is still reproducible at your end? If yes, Could you please explain us how are you importing the photos? Are you using Bridge APD ? It would be helpful if your could detail the steps so that we can investigate the issue at our end.

      Also, please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

      Thanks,
      Bridge Team
      N
      Adobe Employee
      Navkamal Rakra
      Adobe Employee
      September 16, 2025
      Hi Pat,

      Thanks for your feedback. Unfortunately, we were not able to reproduce the issue at our end. Could you please explain us how are you importing the photos? Are you using Bridge APD ? It would be helpful if your could detail the steps so that we can investigate the issue at our end.

      Also, please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

      Thanks,
      Bridge Team
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