Skip to main content
Participating Frequently
February 13, 2026

EXR Thumbnail previews Appear Dark

  • February 13, 2026
  • 0 replies
  • 0 views

Hello, I have observed this problem for years now in every Bridge release and it is getting worse. When Bridge generates thumbnail previews for EXR files generated by 3ds Max, the images appear darkened as if they are using the lowest quality preview settings. I have tried using the default preview settings and every combination available, but they all now produce the same bad looking thumbnails. In the previous releases before 2025 version, the workaround was to simply toggle the preview settings between default and something else and then back. That caused Bridge to correctly produce thumbnail previews afterwards for that Bridge session. Upon restarting Bridge, you would have to perform that ritual again. But now in the 2025 version, no changing of the settings corrects this. The only way to see a proper preview is to right click each thumbnail individually and select the purge cache for selection menu option. That will fix the preview for that one thumbnail only. If you select all the thumbnails in a directory and try to purge the cache for selection, it will not work and again produces dark looking previews.

 

This really needs to be fixed! Also worth noting is that I have seen this bug across multiple computers and with using both Windows 10 and Windows 11, so this is not a configuration issue. I am happy to send an example EXR file to Adobe, but it can’t be posted here.