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September 16, 2025

TIFF file types no longer showing previews and getting error saying file format is incorrect.

  • September 16, 2025
  • 1 reply
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TIFF file types no longer showing previews and getting error saying file format is incorrect. This just started after the last update.

    1 reply

    K
    Adobe Employee
    krnirmalkr
    Adobe Employee
    September 16, 2025
    Hi,


    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We recommend you to update to ACR 15.5.1, 'Purge' your files and confirm if the issue is resolved at your end.



    Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.


    We appreciate your patience and support.



    Regards,

    Bridge team
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