Unable to import photos via Bridge after v13 update

Hello Alexandra,

Could you please share the information asked in the previous thread? Also, a new version of Bridge 13.0.1.53 is available with some of the common issues reported in 13.0.0. Could you please check if that fixes your issue and confirm?

You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html

Hello Alexandra

Thank you for reporting this.

For card not coming in the list, we would like to have more information about the setup/hardware you are using

1. Type and model of card and is it a CF Express card?
2. Model of the card reader and is it a CF Express card reader?
3. Are you trying to access the card directly through the camera or through the card reader?

It would be really helpful if we can get as many inputs as possible to investigate the issue further.

Thanks,
Bridge Team