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Known Participant
August 7, 2019

P: Cannot merge panorama after updating to 10.14.6

  • August 7, 2019
  • 121 replies
  • 1195 views

Since upgrading to OS 10.14.6, Lightroom Classic (8.3.1) cannot merge (21 frame) panoramic images. Just sits there forever and does nothing.

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121 replies

Rikk Flohr_Photography
Community Manager
Community Manager
August 13, 2019
For those experiencing this issue, please check your free hard drive space. 
Rikk Flohr: Adobe Photography Org
Participating Frequently
August 13, 2019
Another FYI (and I know this is non-specific, but...), until the last couple of days (i.e. the time I upgraded to 10.14.6) I had no real lag or performance issues with LR. However now in general use I get frequent spinning wheels and general slowdowns when just browsing the catalog etc. So that potentially backs up the theory re hardware related issues.
Participating Frequently
August 13, 2019
FYI I've already tried purging the camera raw cache and disabling the GPU acceleration. 
Participating Frequently
August 13, 2019
I'm having the same issue with 2 devices - Sony camera and DJI drone. Have copied the sys info below.
Participating Frequently
August 13, 2019
Thank you so much for having a look into this... it's driving me nuts! I've copied the header, let me know if you need the rest...

Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.14.6 [18G87]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.3 GHz
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 450.6 MB (2.7%)
Virtual memory used by Lightroom: 11,382.9 MB
Memory cache size: 561.5MB
Internal Camera Raw version: 11.4 [ 273 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 5001MB / 8191MB (61%)
Camera Raw real memory: 5005MB / 16384MB (30%)
Displays: 1) 2880x1800

Graphics Processor Info: 
Metal: Intel(R) Iris(TM) Graphics 550
Victoria Bampton LR Queen
Community Expert
Community Expert
August 13, 2019
Guys, a long shot, but can we get the contents of Help menu > System Info please? I can't reproduce it either, and I'm wondering if there's a hardware element that's shared across your system. Also, the camera used to capture the photos might offer some extra clues.
Victoria - The Lightroom Queen
Participating Frequently
August 13, 2019


Lightroom Classic now hangs when creating panoramas. The issue started while on 8.3 but I have now updated to 8.4 and still have the same issue. LR Classic been reliable for months but I now can't create any panoramas within Lightroom. The same images will merge within Photoshop (if I merge the HDR's prior to Photoshop) or PTGUI, but I prefer to stay within lightroom as it creates an ARW file. Depending on the file set, the preview step can hang, or it  can hang during merge. HDR still merges ok.  
Participating Frequently
August 13, 2019


Lightroom Classic now hangs when creating panoramas. The issue started while on 8.3 but I have now updated to 8.4 and still have the same issue. LR Classic been reliable for months but I now can't create any panoramas within Lightroom. The same images will merge within Photoshop (if I merge the HDR's prior to Photoshop) or PTGUI, but I prefer to stay within lightroom as it creates an ARW file. Depending on the file set, the preview step can hang, or it  can hang during merge. HDR still merges ok.  
Rikk Flohr_Photography
Community Manager
Community Manager
August 13, 2019
Lightroom Classic 8.4 was released yesterday. Please try installing this update and seeing if you still have issues with the panorama merging. So far, as a team, we've been unable to reproduce what you are experiencing. 

If, after the update, you are still seeing issues, then we need to get some detailed information from you regarding your OS version, free disk space, etc. 
Rikk Flohr: Adobe Photography Org
rmajoranAuthor
Known Participant
August 13, 2019
You can easily downgrade your OS using a previous Time Machine backup. That said, hopefully Adobe recognizes the problem and solves this sooner than later.