Skip to main content
Known Participant
February 3, 2023

After effects won't import Character Animator scene?

  • February 3, 2023
  • 2 replies
  • 341 views

I get an error message: Could connect, please verify that Character animator is installed. (86::1). While the Ch is actually installed and running. Any solution to this error? Thanks

2 replies

MilenaTosAuthor
Known Participant
February 3, 2023

Yes it looks that was the problem. I have downgraded the Ch because Ae2023 is full of bugs and don't get the error message anymore. The importer is now trying to connect to dynamic link server. It fails constantly but hey at least is trying. What a pleasure using adobe products for 53 euros a month ❤️

TheOriginalGC
Community Expert
Community Expert
February 3, 2023

All I can think of is to make sure that you are running the same version of both programs.