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lyndellk99288469
Participant
February 7, 2023

Arm Movements changing on re-open

  • February 7, 2023
  • 1 reply
  • 445 views
Ever since 2020 came out each time I reopen Character Animator all of my Arm movements are completely off. I can post a video for a better example. but the arms get turned around and down. almost like everything was flipped upon re-entry.
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    1 reply

    Jeff Almasol
    Adobe Employee
    Jeff Almasol
    Adobe Employee
    February 7, 2023
    If you hold down the Alt/Option key while clicking the Refresh Scene button (in the lower-right corner of the Scene panel), does it make any difference?

    If not, can you send us a shared link to your project so that we can diagnose the issue? To do this:
    1. Choose File > Reveal Project in Finder/Explorer.
    2. Quit Character Animator.
    3. In the Finder/Explorer window that was opened, archive the project folder (the one that contains the .chproj file, and Ch Data and Ch Media subfolders) to a .zip file. Don't just send us the .chproj file.
    4. Send us a direct e-mail with a shared link (via Dropbox, Google Drive, etc.) to the .zip file.

    Thanks.
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