Body Tracker - I can't get the puppet to walk. App Crashing

Hello,

I'm trying to make a puppet walk by using body tracker, but the puppet legs wont move at all. The upper body works great though. I watched okay samurai videos tried everything he showed, but nothing worked.

Also, I had to uninstall and install adobe character 4 times. Every time I loggin, I get a message that my internet is offline. I have a strong internet, not sure why I keep getting this message. The software closes after it shows a message that It can't verify my subscription status. I'm using a free trial. I want to buy the subscription, but I couldn't test it.

When I sign in I get a message that I'm signed out even after I enter my email and password, then when I click on signin, it opens.

Free trial for 7 days is not enought to learn how to use adobe character. There is a lot to learn for beginners like me.

I'm leaving  a feedbeck in hopes that adobe character will improve. I would definetelly purchase if I was able to test it out. Unfortunatelly, I couldn't.