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Daryl Branston
Participant
February 7, 2023

Bug Report

  • February 7, 2023
  • 1 reply
  • 144 views
Can't export (edit original) to photoshop. Can't open puppet files in PS

    1 reply

    D
    Community Manager
    dtull-adobeCommunity Manager
    Community Manager
    February 7, 2023
    The most common cause of this is a Photoshop installation issue that causes PSD files to not be associated with it properly. If you right click the puppet and choose "Reveal in Finder/Explorer" (Mac/Win respectively) and double click the artwork file, does it open?

    If not, you may need to set the association or re-install Photoshop to fix that part. Character Animator just delegates to the operating system to open the associated app, so if double clicking does open it correctly, I have more sleuthing to do to figure this out.

    DT
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