Participating Frequently
February 7, 2023
Bug Report
- February 7, 2023
- 1 reply
- 282 views
(From long chat with Yashraj Kapoor in customer service team)
"Edit original" with AI model is breaking model. Instead of 2 movable arms, after editing it now shows 2 movable arms AND 2 other arms in (what I think is) bind position. (Can only notice this when manually moving arm by handle, and surprised to see another arm sitting there).
Customer service thinks it's a problem with the model, but then my question is-- why does it work as expected when loaded from .puppet, but not when re-loading graphic assets from AI?
Steps:
1. Load puppet (purchased from approved Adobe partner in Home page)
2. Puppet works normally
3. "Edit original"
4. In AI, resave file
5. Ch works for a while rebuilding the puppet and the scene.
6. Puppet now looks like Krishna (4 arms).
Please note that even if I make NO changes to the puppet in AI (just make a blank layer and delete it right away), it still breaks after the refresh.
I'm not sure about the legality of attaching a copyrighted file here.
"Edit original" with AI model is breaking model. Instead of 2 movable arms, after editing it now shows 2 movable arms AND 2 other arms in (what I think is) bind position. (Can only notice this when manually moving arm by handle, and surprised to see another arm sitting there).
Customer service thinks it's a problem with the model, but then my question is-- why does it work as expected when loaded from .puppet, but not when re-loading graphic assets from AI?
Steps:
1. Load puppet (purchased from approved Adobe partner in Home page)
2. Puppet works normally
3. "Edit original"
4. In AI, resave file
5. Ch works for a while rebuilding the puppet and the scene.
6. Puppet now looks like Krishna (4 arms).
Please note that even if I make NO changes to the puppet in AI (just make a blank layer and delete it right away), it still breaks after the refresh.
I'm not sure about the legality of attaching a copyrighted file here.
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