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Inspiring
February 7, 2023

BUG Report: GL Error

  • February 7, 2023
  • 4 replies
  • 297 views
Hi,

I am experiencing a GL error when I try to run Character Animator and haven't managed to run it successfully yet. I have attached screenshots to give you more information
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4 replies

Jeff Almasol
Adobe Employee
Adobe Employee
February 7, 2023
What's the GPU (make/model) in your machine? Do you have a discrete graphics card, such as from NVIDIA or AMD, or just integrated graphics from Intel?
Inspiring
February 7, 2023
Can anyone help with this please? I am currently unable to use Character Animator at all, so would like to find a resolution to this.
Inspiring
February 7, 2023
Hi, is there any update on this please?
Inspiring
February 7, 2023
Hi Jeff, thanks for coming back to me.

It's a Dell XPS 15 and the graphics card is a...

NVIDIA® GeForce® GTX 1050Ti with 4GB GDDR5

Does that help?