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FeedbackCommunityMember
Inspiring
February 7, 2023
Needs More Info

BUG Report: GL Error

Hi,

I am experiencing a GL error when I try to run Character Animator and haven't managed to run it successfully yet. I have attached screenshots to give you more information
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    4 replies

    Jeff Almasol
    Adobe Employee
    Jeff Almasol
    Adobe Employee
    February 7, 2023
    What's the GPU (make/model) in your machine? Do you have a discrete graphics card, such as from NVIDIA or AMD, or just integrated graphics from Intel?
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    FeedbackCommunityMemberAuthor
    Inspiring
    February 7, 2023
    Can anyone help with this please? I am currently unable to use Character Animator at all, so would like to find a resolution to this.
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    FeedbackCommunityMemberAuthor
    Inspiring
    February 7, 2023
    Hi, is there any update on this please?
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    FeedbackCommunityMemberAuthor
    Inspiring
    February 7, 2023
    Hi Jeff, thanks for coming back to me.

    It's a Dell XPS 15 and the graphics card is a...

    NVIDIA® GeForce® GTX 1050Ti with 4GB GDDR5

    Does that help?
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