Can't open puppets

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Every time I try to select a puppet in character animator, I always get an error like this. I've gotten the software up to date and have restarted my computer. I also can't open puppet maker.

Crash

TheOriginalGC

Community Expert

You won't be able to open the puppet maker in Starter mode, that's only available in Pro mode.

Is the problem you're having with just a specific puppet or are all the starter puppets behaving this way?

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