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graspar
Participant
November 13, 2024

Character animator error when creating, saving and exporting to NAS

  • November 13, 2024
  • 0 replies
  • 111 views

I'm working with Version 2025 on mac and Version 2024 on Windows. This same issue occurs in both Windows 11 and Mac OS (M2 Chip), specifically with a Network Attached Storage ( Synology in my case)
The Software works fine when saving files on Google Drive or Locally on either OS. 
But on Windows :
It refuses to Export in the NAS, but otherwise it saves and edits on the NAS on windows just fine. 

This is the error - 

 

On Mac :
It refuses to open, edit any previously saved project on the NAS. It gives this error

Surprisingly, I can open the same files in Premiere Pro and Import the .chproj file in there and get exports from that to the NAS easily. I do not understand this confusing issues and i want to be able to save, edit, and export files on both OS from the NAS, just like other Adobe Products like Premiere pro, After effects, Photoshop etc.


What am i encountering here ? Is there any solutions for this other than saving locally  as answered here Character animator error when saving to file server 

as i cannot save it locally and the NAS has to be the storage solution for me. 
Any helps is appreciated. Thank you very much.