Error when loading Illustrator puppet into Character Animator (1346848371)

Forum|Forum|5 months ago
November 23, 2025
3 replies
278 views

I keep getting an error when attempting to load my .ai file into Charactor Animator. "Error opening Illustrator file. (1346848371)". I was able to load in 4 other puppets without issue. I've attempted removing multiple layers, resaving the file under different names, and even loading the puppet into a working file that was already loaded into Charactor Animator. All ended in error. Hopefully someone knows something.

Import and export

D

Dreamy_Flower1794

This also worked for me, though quite an unfortunate solution as the complex gradient I used worked a few months ago. (A.K.A. Freeform gradient)

B

BelcaseyAuthor

Yes. I can't remember exactly what the effect was that I used, but I was able to identify that it was the puppet's hair. I redid those layers with a simple grandient effect and I was able to load the file into Character Animator last night.

TheOriginalGC

Community Expert

It sounds like there is some element in that specific file that the program cannot handle. Does the file have any graphic effects layers or clipping masks?

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