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Error when loading Illustrator puppet into Character Animator (1346848371)

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I keep getting an error when attempting to load my .ai file into Charactor Animator. "Error opening Illustrator file. (1346848371)". I was able to load in 4 other puppets without issue. I've attempted removing multiple layers, resaving the file under different names, and even loading the puppet into a working file that was already loaded into Charactor Animator. All ended in error. Hopefully someone knows something.

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Dreamy_Flower1794

This also worked for me, though quite an unfortunate solution as the complex gradient I used worked a few months ago. (A.K.A. Freeform gradient)

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BelcaseyAuthor

Yes. I can't remember exactly what the effect was that I used, but I was able to identify that it was the puppet's hair. I redid those layers with a simple grandient effect and I was able to load the file into Character Animator last night.

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TheOriginalGC

Community Expert

It sounds like there is some element in that specific file that the program cannot handle. Does the file have any graphic effects layers or clipping masks?

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