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Participant
September 13, 2023

I can't download some puppets, example projects, or any resources.

  • September 13, 2023
  • 3 replies
  • 349 views

I can't download some puppets, example projects, or any of the resources listed in CH. I keep getting an error message advising something went wrong. I can download some puppets but not all. known of the example projects or resources. Can anyone help with this? It would be greatly appreciated! 

 

3 replies

Jeff Almasol
Adobe Employee
Adobe Employee
September 14, 2023

Thanks. Yeah, I still cannot reproduce the issue.

Could you try in a private/incognito browser window, or on a different machine if you have access to one, to see if that makes a difference?

Participant
September 14, 2023

Sure and thanks. 

Linden & Robot

 Pretty much everything on this page 

https://pages.adobe.com/character/en/puppets

and this page 

https://pages.adobe.com/character/en/resources

 

Jeff Almasol
Adobe Employee
Adobe Employee
September 14, 2023

Hmm, can you direct me to specific named puppet or project files you're trying to download, or urls to the web pages before trying to download? The puppets and projects I've tried seemed to download OK.

 

Thanks.