Issue with Audio Upload: "Handle Value is Not a Problem" Error

Subject: Issue with Audio Upload: "Handle Value is Not a Problem" Error

Dear Adobe Support Team,

I am encountering an issue in Adobe Character Animator when uploading audio to a scene containing my puppet. Upon adding the audio file, an error message appears: "Handle value is not a problem."

Could you please clarify what this error means and provide guidance on how to resolve it? I would greatly appreciate any troubleshooting steps or advice to ensure smooth functionality.

Thank you in advance for your support!

Best regards,
Elizabeth