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Participating Frequently
March 29, 2023

My webcam (HD Pro C920) is not being detected

  • March 29, 2023
  • 9 replies
  • 273 views

My webcam (HD Pro C920) is not being detected my webcam works on other software just not on Character Animator. Very annoying. If anyone knows the solution please me know 

 

9 replies

Participating Frequently
March 30, 2023

I have checked everything I can this is a bug for sure in Character Animator 23.1. I checked if any other program is using the camera in the background it is not. I uninstalled and reinstalled drivers nothing works

 

Participating Frequently
March 30, 2023

Error code:
<22832> <CameraTracker> <5> No Cameras Available.
<22832> <CameraTracker> <5> Camera has been disabled.

 

Participating Frequently
March 30, 2023

Can anyone work out what's wrong or is the HD Pro Webcam C920 incompatible? I am running windows 11 OS

 

Participating Frequently
March 29, 2023

Yes they are still no joy 😞

 

TheOriginalGC
Community Expert
Community Expert
March 29, 2023

And all those apps are closed? I'm trying to rule out the other possibilities.

Participating Frequently
March 29, 2023

my cam is working on all my other apps

 

TheOriginalGC
Community Expert
Community Expert
March 29, 2023

Another thing to check is if any other program is using the camera in the background. CH doesn't want to share the camera with anything.

Participating Frequently
March 29, 2023

It is grayed out:

 

 

TheOriginalGC
Community Expert
Community Expert
March 29, 2023

Try this:

Right-click on the title in the Camera and Microphone panel and see if your camera is listed there. If so, click on it.