Participant

2D viewport keeps freezing up.

Forum|Forum|1 year ago
January 26, 2025
5 replies
315 views

Hello,

The 2d viewport ( and sometimes the 3d too) keeps freezing up to where I have to keep restarting substance painter and reloading all the resources. Is there a fix for this? It's driving me nutz.

Thanks.

windows 10

64 bit

32gb vram

Nvidia geforce gtx 1060 6gb graphics card.

driver version 566.36

Cyril Dellenbach

Community Manager

Hi @mhouse777,

The VRAM hasn't increased and it's still under our minimum requirement. Except trying to optimized your projects, there's still not much we can do.

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

M

mhouse777Author

Participant

Hi Cyril,

well I updated my gpu to an NVIDIA GeForce GTX 1660 SUPER 6GB from a Nvidia geforce gtx 1060 6gb card. My system significantly increased in performance but unfortunately after awhile the 2d viewport freezes again. Any Ideas? Thanks.

M

mhouse777Author

Participant

makes sense. Thanks.

Cyril Dellenbach

Community Manager

Hello @mhouse777,

Considering your GPU is under our minimum requirements, there's not much we can do.

I advise you to keep your project as optimized as possible and to avoid 4K texture resolutions.

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe

M