Participant

Released

3D Painter 11 -- 3dConnexion crash

12 replies
1024 views
Translate

when drawing with the path tool, if you navigate with the 3dConnexion mouse, the 3d camera turns off. if I do not restart the program, it does not come back.

Cyril Dellenbach

Community Manager

Bug fix 11.0.2 fixes the issue.

Translate

Cyril Dellenbach (Micro) | Product Manager | Substance Painter

A

Andrea_A71

Participating Frequently

excellent, thanks!

Translate

Cyril Dellenbach

Community Manager

Yes ! It was in our latest minor bug fix (11.0.2). You can find all our updates here.

Translate

Cyril Dellenbach (Micro) | Product Manager | Substance Painter

A

Andrea_A71

Participating Frequently

I mean here in office we have version 11 but the problem is still existing

Translate

A

Andrea_A71

Participating Frequently

Hi Cyril, but did you create a patch or an update (I just started working with SP)?

Translate

Cyril Dellenbach

Community Manager

Last discussion I had, the problem was fixed. Let me know if you're still facing issues.

Translate

Cyril Dellenbach (Micro) | Product Manager | Substance Painter

A

Andrea_A71

Participating Frequently

Hi, same issue for me with my 3d Mouse....has this problem been fixed?

Translate

B

bossun

Participant

same issue happens regardless of 3D connexion setting.

Translate

H

hubert33745299dam0

Participant

I have the same problem, but this only happens when I have the option set in the 3d mouse driver (Navigation mode - terget camera mode) and most important in (Rotation center - Auto)

Translate

Cyril Dellenbach

Community Manager

Thanks to your report, we were able to reproduce the issue and this is clearly a bug. We've started working on a fix.

Best regards,

Translate

Cyril Dellenbach (Micro) | Product Manager | Substance Painter

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.