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O
ozcanosx
Participant
March 12, 2025

3D Painter 11 -- 3dConnexion crash

  • March 12, 2025
  • 12 replies
  • 958 views

when drawing with the path tool, if you navigate with the 3dConnexion mouse, the 3d camera turns off. if I do not restart the program, it does not come back.

    12 replies

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    June 30, 2025

    Bug fix 11.0.2 fixes the issue.

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
      A
      Andrea_A71
      Participating Frequently
      June 30, 2025

      excellent, thanks!

        Cyril Dellenbach
        Community Manager
        Cyril DellenbachCommunity Manager
        Community Manager
        June 30, 2025

        Yes ! It was in our latest minor bug fix (11.0.2). You can find all our updates here.

         

        Cyril Dellenbach (Micro) | QA Support Artist | Adobe
        A
        Andrea_A71
        Participating Frequently
        June 30, 2025

        I mean here in office we have version 11 but the problem is still existing

        A
        Andrea_A71
        Participating Frequently
        June 30, 2025

        Hi Cyril, but did you create a patch or an update (I just started working with SP)?

        Cyril Dellenbach
        Community Manager
        Cyril DellenbachCommunity Manager
        Community Manager
        June 30, 2025

        Last discussion I had, the problem was fixed. Let me know if you're still facing issues.

         

        Cyril Dellenbach (Micro) | QA Support Artist | Adobe
        A
        Andrea_A71
        Participating Frequently
        June 30, 2025

        Hi, same issue for me with my 3d Mouse....has this problem been fixed?

        B
        bossun
        Participant
        April 10, 2025

        same issue happens regardless of 3D connexion setting.

        H
        hubert33745299dam0
        Participant
        April 2, 2025

        I have the same problem, but this only happens when I have the option set in the 3d mouse driver (Navigation mode - terget camera mode) and most important in (Rotation center - Auto)

        Cyril Dellenbach
        Community Manager
        Cyril DellenbachCommunity Manager
        Community Manager
        March 17, 2025

        Thanks to your report, we were able to reproduce the issue and this is clearly a bug. We've started working on a fix.


        Best regards,

         

        Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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