App crashes when trying to export mesh

ok, this is going to sound so damn stupid but i think i figured this out, if windows have not created a thumbnail of the model (ex Obj) when you open the browser to load the file in substance the program crash as windows try to create the thumbnail.

i have tried it several time if i copy paste a folder whit an OBJ that i can open and try to open it whit out entering it it crash, but if i open the folder in windows and let it create the thumbnail.

it load.

Hi @Jotaele Navus,

Does it also crash with a sample (File > Open Sample)? Which version of Substance 3D Painter are you using? Can you send me your log (help > export log...)?

Let me know,

So I had this same issue. Turns out it was a conflict with my 3d printing software chitubox. As soon as I removed it the problems went away. Not sure why or what was causing the issue but must be something to do with file formats and reading the files somehow. 

I´m having this issue with every scene I tried.
Every time I used  "Export Mesh"   can´t pass explorer window . CTD.
Seems a major bug and needs attention. 

Was there ever a fix for this? I am having the same issues with exporting a mesh. Painter crashes to desktop with no warning once the explorer window comes up. It also began happening with new scenes as well. 

Is there a way to reset all the settings and start fresh? I don't see repair install as an option or anything. It def is not my files as they open fine in any other 3d application and on other peoples pcs painter installs. 

If you want to PM me that is fine, if not then I can't advise further as I can't replicate the issue

Dave

It's a private project that I've been working pretty hard on and don't want to put it out in the public

I've tried a few meshes here and can't replicate a crash. Are you able to post a link to the problem file?

Dave

I'm having the same exact issue. I imported the fbx with no issues and did the auto uv. After I painted and textured the model completely I tried to export it as an obj but when pressing the button to do so it instantly crashes the application.. it's pretty frustrating that adobe is so lazy with this being that this is a pretty major bug. I refuse to do all that work over again.