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D
defaultbm5kjdpn9oc4
Participant
October 15, 2024

"Can't load this project. Don't now to read this version"

  • October 15, 2024
  • 4 replies
  • 1170 views

Hello, I am receiving this error upon attempting to open a Substance Painter file.

Both versions of Adobe Substance Painter both on my personal computer, and work computer are the same, to my knowledge.

 

When searching for this exact error, I actuallt can't find anything about it anywhere.

 

4 replies

J
john_edward_3175
Participating Frequently
December 5, 2024

Ah, just realised that reply wasn't for me, it was for the OP, and I  can't delete my comment.. sorry folks

J
john_edward_3175
Participating Frequently
December 5, 2024

I think it was saved in 10.1.1, I tried to open it with 10.1.0 (I think) I can't remember now as I unistalled it, shouldn't be an issue now though as the update came out today so I'll be installing the latest version

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    November 27, 2024

    Hi @defaultbm5kjdpn9oc4,

     

    Thank you for the message.

     

    That's usually the error when saving a project with a recent version of Painter and trying to open it with an older version.

     

    Where does the file come from ? With which version are you trying to open it ?

     

    Let me know.

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
      J
      john_edward_3175
      Participating Frequently
      November 26, 2024

      I get this too after rolling back to a previous version due to a bug.  Now I can't open anything that was saved in the recent version, only way is to update to the latest version and live with the bug which is cause it to crash.

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