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Participant
January 19, 2024

Cannot import and Model into Painter

  • January 19, 2024
  • 5 replies
  • 272 views

No matter what format I try , I cannot for the life of me get a model into Painter. Solidworks user. HEEEEELLLLLP

 

5 replies

Participant
January 22, 2024

Managed to mastrer it be exporting a file from Stager .

Participant
January 22, 2024

Hi

 

Would love to. How do i get the file to you?

 

 

Cyril Dellenbach
Community Manager
Community Manager
January 19, 2024

Can you share one of the file that doesn't load? This way we can determine whether the issue is related to the file or your session.

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Participant
January 19, 2024

Hi

 

Thanks for responding - Tried OBJ and FBX - even with the simplest of shapes - Same error no matter what.

Cyril Dellenbach
Community Manager
Community Manager
January 19, 2024

Hello @defaultgh9skygnsur1,

 

Make sure the format of your 3D Model is supported by the application. Here is the list of format files Painter can load.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe