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Driver Issue Error

Forum|Forum|3 years ago
May 2, 2022
4 replies
432 views

I am getting this error as a pop-up when i start the software as well as in the log, when I am actually inside of SP.

The GPU is fully updated, and the version is newer than what the error says is a minimum requirement. So I am a bit confused. Can someone help me understand why this is happening and how to fix it?

Cedric Marchessoux

Community Manager

sorry for the inconvenience, please ignore the message, this has been fixed with the more recent version of Painter.

S

seanr47102845Author

Participating Frequently

I am using SP 6.2. I bought it off of Steam before it was a part of Adobe. However this error message has been there for well over a year now. And is actually why i dropped using the software orginally.

The Nvidia driver is GeForce

D

drenders

Participating Frequently

Oh, yeah, I'm using an older version of SP too.

D

drenders

Participating Frequently

I'm using a 2070S and don't have that error message. What version of SP are you using? And what type of Nvidia drivers, Geforce or Studio?

I'm guessing that SP doesn't understand the switch from a 20 something to 30 in that version number.