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February 10, 2024

Frozen Loading Bar

  • February 10, 2024
  • 1 reply
  • 315 views

(Sorry my bad English, still learning...)
I'm having the problem that the loading bar is stuck at about 30-40% of the way when I try to open a project, I've left it open for about 2 plus hours and the loading bar dont move at all


Things i tried: reinstalled Windows 10, cleaned my PC, updated all drivers...
I really don't know what to do and I'm very frustrated because I can't work.

 

PC:
Ryzen 7 5800x3d
32 GB RAM
RTX 3080


The program simply doesn't consume RAM, cpu or disk or other resources, it just makes my GPU go to 100% 

I have the most current drivers for my GPU

Most current version of the program

Project is less than 200MB in size

​Any tips or suggestions i could do?

 

  

 

1 reply

Cyril Dellenbach
Community Manager
Community Manager
February 12, 2024

Hello @DevL32577846ofi8,

 

Thanks for the message.

 

Is the disk full? Issue at loading could be due to corrupted resources in your library. Could you share your log (help > export log...), so I can take a closer look?

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe