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DevL32577846ofi8
Participant
February 10, 2024
Open for Voting

Frozen Loading Bar

(Sorry my bad English, still learning...)
I'm having the problem that the loading bar is stuck at about 30-40% of the way when I try to open a project, I've left it open for about 2 plus hours and the loading bar dont move at all


Things i tried: reinstalled Windows 10, cleaned my PC, updated all drivers...
I really don't know what to do and I'm very frustrated because I can't work.

 

PC:
Ryzen 7 5800x3d
32 GB RAM
RTX 3080


The program simply doesn't consume RAM, cpu or disk or other resources, it just makes my GPU go to 100% 

I have the most current drivers for my GPU

Most current version of the program

Project is less than 200MB in size

​Any tips or suggestions i could do?

 

  

 

    2 replies

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    February 12, 2024

    Hello @DevL32577846ofi8,

     

    Thanks for the message.

     

    Is the disk full? Issue at loading could be due to corrupted resources in your library. Could you share your log (help > export log...), so I can take a closer look?

     

    Let me know.

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    Cyril Dellenbach (Micro) | Product Manager | Substance Painter
    yararsts
    yararsts
    Participant
    May 19, 2026

    Did you know how to solve this problem? Because I’m going trhough the same now. Forever loading

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