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Andrey26689091ltus
Participant
March 6, 2023

HELP!!! Viewport 4K issue :(

  • March 6, 2023
  • 3 replies
  • 763 views

Good afternoon Faced a serious problem in S3DP. After baking with highpoly and saving the file, the normal map and several other maps are not displayed in the viewport at 4K resolution. After switching the viewport mode to 2K, everything is displayed normally. I'm used to working in 4K resolution and this problem gives me terrible inconvenience. Please help me find a solution and let me know in a reply message. Thank you very much in advance !

    3 replies

    A
    Andrey26689091ltusAuthor
    Participant
    March 7, 2023

    Hello again! Thanks for your input and support, I think I've solved the problem. I hope this will help you in the future as well. The issue was due to AMD GPU compatibility and was gone by rolling back drivers to version 22.6.1-win10-win11-june29. Everything worked as it should, thanks a lot again!

      A
      Andrey26689091ltusAuthor
      Participant
      March 6, 2023

      Unfortunately, the problem has not disappeared. Here are the logs, any help would be greatly appreciated. The whole workflow stopped because of this problem((( I uploaded the logs here, you can study it. Thank you for quick answer! https://disk.yandex.ru/d/52OPAsBmrvkNtQ 

       

       

      Cyril Dellenbach
      Community Manager
      Cyril DellenbachCommunity Manager
      Community Manager
      March 6, 2023

      Hi @Andrey26689091ltus,

       

      I've tried to mimic your issue, but didn't get any problem with the 4K or switching between 2K/4K.

       

      Does your baking also have issue ? When you switch your display mode to Normal (or any map from your baking), make sure it's under the Mesh maps section.

       

       

      With that being said, if that persists, could you share a little bit more on the problem and could you even share your log (help > export log…), so I can learn more on what type of machine you're using.

       

      Best regards,

       

      Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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