Participant

It freezes and lags when I rotate and move my object

Forum|Forum|2 years ago
October 23, 2023
7 replies
384 views

Substance Painter koşmaya çabalıyor ve geride kalmaya devam ediyor. Basit bir düşük poli tasarımda bile bunun olması normal mi? Özellikle nesneleri hareket ettirdiğimde ve döndürdüğümde oluyor. Bunun nedeni nedir ve nasıl çözebilirim? Bilgisayarımda diğer şeyler iyi çalışıyor.

Turkish

O

OyunMuhendisiAuthor

Participant

I sent you a mail

Cyril Dellenbach

Community Manager

Hello @yueci333094168uax,

I've answered you on your thread 🙂

@OyunMuhendisi, I'm sorry I missed your messages here. Are you still facing this issue? Have you found a solution? If not, feel free to send me your log at cdellenbach@adobe.com

Best regards,

Cyril Dellenbach (Micro) | Product Manager | Substance Painter

Y

yueci333094168uax

Participant

Hi, I wanted to ask if you solved it. I also encountered the same problem.

O

OyunMuhendisiAuthor

Participant

my system:

O

OyunMuhendisiAuthor

Participant

This computer belongs to me, and the system looks good. Dell G15 5515 Ryzen7 5800H 16GB 512SSD RTX3050Ti 15.6''

O

OyunMuhendisiAuthor

Participant

I have the same computers as my friend, and he doesn't have this issue. Our computer specifications are identical. I downloaded the older versions, but the problem persists. I cannot use the item paint

Cyril Dellenbach

Community Manager

Hi @OyunMuhendisi,

Thanks for the message.

Lags when moving in the 3D space of Substance Painter is usually a sign of an under minimum requirements hardware. Please check this page to make sure the computer is able to run Substance 3D Painter.

Best regards,

Cyril Dellenbach (Micro) | Product Manager | Substance Painter

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.