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Known Participant
February 3, 2023

missing thumbnail

  • February 3, 2023
  • 12 replies
  • 1965 views

create custom shelf and agdd standard bevel materials from library exported and add 

in my shelf missing thumbnails?

help me

12 replies

Known Participant
February 6, 2023

hello
I don't have such a section there...

Cyril Dellenbach
Community Manager
Community Manager
February 6, 2023

Hi @mezimforte795FD1,

 

Thanks for your message.

 

Your problem is due to the shader used to render your preview. Hopefully, you can easily remove it.

 

Go to your Preferences and under the general section you should find the Material Preview Shader. Just hit the cross on the side and restart Substance Painter. Your thumbnails should look correct.

 

If you get lost, you can find a more explained answer to your question in the documentation.

 

Please, do not hesitate to contact me if your problem persists.

 

Have a nice day,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe