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Participant
November 29, 2022

Opacity Artifacts

  • November 29, 2022
  • 13 replies
  • 2389 views

I having a problem with the mesh that i want to turn transparent, where does apears artifacts, like triangulate geometry in the mesh. How can i solve this ? I'm importing the mesh from Blender, and try to redo the uv mapping, exporting on obj, and fbx, and a number of different things !!

13 replies

Participant
August 28, 2024

Hi Cyril,

Any news on this? Because I still face this problem while working
And I didn't find a good solution, maybe it turned out better for you?

Cyril Dellenbach
Community Manager
Community Manager
December 18, 2023

Hi @CAGameDev,

 

I'm pretty sure this is in our backlog, considering I've reported the issue myself. However, I've no news on my end. I can ask the team, and I'll let you know if I have anything new.

 

Regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
CAGameDev
Participating Frequently
December 16, 2023

This is still an issue as of version 9.1.0. Any update on a fix? I also didn't see anything indicated within the release notes as an issue so I'm not sure if this got logged as a bug?

Cyril Dellenbach
Community Manager
Community Manager
March 29, 2023

Hi Kim,

 

Thanks to your message, I was perfectly able to reproduce the issue by triangulating the mesh before importing it inside Substance 3D Painter.

 

 

I'll talk with the team to investigate on where the issue comes from and I'd advise you to import the meshes in quad for now. (as @Kim28589125w1ip said, the artifacts shouldn't appear in quad)

 

 

I'll write the answer down this thread as soon as I have one.

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Participant
March 29, 2023

I have this same issue, which happens with every bottle or similar object I make. I assumed it was something to do with the fact that I had an interior to the object facing inward, and an exterior facing outward, but nobody else on the internet seems to have this issue except those on this thread lol. It looks ot me like every other triangulated edge gets the wrong opacity or something? I noticed it does NOT happen when I don't pre-triangulate in Blender before importing to Substance Painter.

Cyril Dellenbach
Community Manager
Community Manager
March 22, 2023

Hello @hùng289843545vf9,

 

Unfortunately, I wasn't able to reproduce the issue on my side. In a case like this one, I'd advise to make sure the shader is updated via the Ressource Updater.

 

If you have the same issue @hùng289843545vf9, could you share your model, so I can dig deeper into the problem?

 

Best regards,

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Participant
March 21, 2023

now do you know how to fix this problems?

 

Participant
December 1, 2022

Thanks any way, i hope they solve this  !!

davescm
Community Expert
Community Expert
December 1, 2022

Not a waste of time at all. I am interested in seeing what Adobe staff can advise on this one.

 

Dave

Participant
December 1, 2022

Ok, thanks for the effort on trying to sove my problem, and sorry fow made you waste your time. I will continue to try solve this issue.

Thankss