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Participant
May 30, 2024

Open error for Substance Painter

  • May 30, 2024
  • 4 replies
  • 518 views

Hi everyone, my system just upgrade to Win 11 and after that I am not able to open the software anymore, I've tried to search how to fix this problem on google but at the end nothing help, tried to reinstall for few times but nothing change, does anyone have any idea about this?

 

Thank you so much for the help QAQ

 

 

4 replies

GeoffroySC
Community Manager
Community Manager
September 17, 2024

Hi,
Could any one of you describe a bit more the issue? 
Are you using Creative Cloud or Steam?
What is the version that you are installing? What is your OS? Have you tried a clean install of Painter by deleting all the files in the registry?

Participant
September 7, 2024

estou com o mesmo problema

 

Participant
June 15, 2024

Have you fix yet? I tried to contect the Adobe technical support but no one is answering

Participant
June 15, 2024

i have the same error