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Posheng291083095rbo
Participant
April 20, 2023

Painter crashed after we tried to remove the specific channel from texture

  • April 20, 2023
  • 2 replies
  • 258 views

Painter immediately crashed after we executed the API about removing the specific channel from texture.

The bug come from the code that I selected.

Base on the tutorial :
 

2 replies

P
Posheng291083095rboAuthor
Participant
August 9, 2023

I fixed the issue.
I was not using the function in thread-safe, therefore, it was the main reason that a lot of API occured crash.
Thanks for reply.  

    Cyril Dellenbach
    Community Manager
    Cyril DellenbachCommunity Manager
    Community Manager
    April 25, 2023

    Hello @Posheng291083095rbo,

     

    Thanks for the message.

     

    Unfortunately, I wasn't able to reproduce the issue. Does the problem remains without the API? If you simply remove by hand the scattering channel, does Substance 3D Painter crash?

     

    Keep me updated.

     

    Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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