Painter crushes upon opening my project

Hello!

I will move this post to the Substance 3D Painter Support Community.

As a first step, please make sure your graphics drivers are up to date. You can find the latest drivers matching your GPU here (NVIDIA) or here (AMD).

Then, I recommend increasing the Timeout Detection & Recovery (TDR) values in the Windows Registry Editor.

These values will determine how long a GPU driver can remain unresponsive before Windows terminates its processes and reboots it. This prevents the system from being unusable in case of too long GPU computations, but it also means a program will crash if any of its graphics processes lasts more than a few seconds without the driver responding to the system. Such workloads are common in Substance 3D applications.

To increase the TDR values, you may follow the instructions in our documentation.

TDR values in the Windows Registry Editor

Important: Please note some system events, such as a graphics drivers update or a Windows update, can reset these values. It is therefore advised to go back to check the TDR values if you experience regular crashes again while working in your graph.

Best regards.